Privacy Policy

EmailElement and/or its affiliated entities are responsible for the processing of your Personal Data as described in this Privacy Statement, unless specified otherwise, and act as the controller of such Personal Data.

 

By using the Website and/or the Services and providing us with Personal Information you agree to the practices described in this Privacy Policy and the Cookie Policy referenced below and to the updates to these policies posted here from time to time. To make sure you stay informed of all changes, you should check these policies periodically. Updates will be referenced by the "Last Updated" date shown above. 

 

 

Definitions

"Company Personal Data" means the data described in any Agreements between EmailElement  and Customer, any other Personal Data Processed by EmailElement  on behalf of Customer or any Customer affiliate pursuant to or in connection with the Service Agreement;

 

“Customer” means anyone using EmailElement website and/or services.

 

“Business”, "Controller", "Data Subject", “Personal Data Breach”, "Processing", "Processor", “Sale”, “Service Provider”, and “Supervisory Authority”, shall have the same meaning as in the Data Protection Laws;

 

"Data Protection Laws" shall mean the General Data Protection Regulation 2016/679 ("GDPR") and the Privacy and Communication Directive 2002/58/EC, including as transposed into domestic legislation of each Member State of the European Economic Area (collectively the foregoing "EU Data Protection Laws"), the UK 2018 Data Protection Act, the California Consumer Protection Act "CCPA", the California Privacy Rights Act, the Virginia Data Protection Act, the Colorado Privacy Act, and any data protection laws substantially amending or replacing these laws, and to the extent applicable, the data protection or privacy laws of any other State of the United States or other country;

 

“Personal Information" means information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device. Personal Information does not include: 

• Publicly available information from government records. 

• De-identified or aggregated consumer information. 

• Other information excluded from the Data Protection Laws scope, such as: 

  • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; 

  • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994. 

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“Site”, “Website”, “Webpage”, shall all have the same meaning of www.emailelement.com

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Personal Information We Collect

We may have collected Personal Information in the following categories from consumers within the last twelve (12) months. The categories and examples provided in the chart below are those defined in the Data Protection Laws. This does not mean that all examples of that category of Personal Information were in fact collected but reflects our good faith belief to the best of our knowledge that some of that information may have been collected about consumers. We will update this disclosure from time to time as appropriate. 

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In response to a verified consumer request for categories of information collected, we will investigate and provide an individualized response to the consumer, and will not merely refer the consumer to our general practices outlined in this Privacy Policy unless our response would be the same for all consumers and this Privacy Policy discloses all the information that is otherwise required for the response to such a consumer request. 

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​EmailElement collects information on the Site at two different stages. First, we collect anonymous aggregate information (such as a domain name or IP address) from all visitors to the Site. This type of information is never linked to any personally identifiable information and is only used in the aggregate to general statistical reports about the use of the Site.  Second, we require the submission of certain personally identifiable information when you use the services available for the site. We collect information from you when you register on our site, place an order or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information, banking information or social security number. You may, however, visit our site anonymously. 

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Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website.

 

We obtain the categories of Personal Information listed above from the following categories of sources: 

• Directly from you. For example, during account registration from forms you complete, subscriptions you purchase or comments you provide on our Websites. 

• Indirectly from you. For example, from observing your actions on our Website. 

• From third parties. For example, third party social networking providers and advertising companies, our affiliates and service providers who provide services or information to us. If you do not want us to collect information from social networks, you should review and adjust your privacy settings on those networks as desired before linking or connecting them to our Websites. 

• From publicly available sources. For example, online database searches. 

 

Personal Data Collected from Other Sources

We also collect information about you from other sources including partners from whom we collect or purchase Personal Data or who provide us with publicly available information which may contain Personal Data. We may combine this information with Personal Data provided by you.

 

Limited Use

The Personal Data we collect to provide our products and services may include information you have made publicly available online (such as when using social media sites) or that is published by third parties and contains information about you (such as news articles). For a select number of services, we collect this Personal Data from partners who may receive this data when you visit or use their services or through the third parties they work with. We analyze this information to enable our customers to assess the success of their brands. In addition, the Personal Data we collect to provide our products and services may include location information from third parties, which helps us offer features like identity management and multi-factor authentication.

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The Personal Data we collect from other sources is for limited use of verifying contact information and/or providing or improving user-facing features and includes identifiers, professional or employment-related information, education information, commercial information, visual information, internet activity information, and inferences about preferences and behaviors. We collect this from third-party providers of business contact information, including mailing addresses, job titles, email addresses, phone numbers, internet data (or user behavior data), IP addresses, social media profiles, LinkedIn URLs, and custom profiles. This helps us update, expand, and analyze our records, identify customers, and create tailored services for you. 

 

Additional Sources

In addition to the aforementioned, we collect Personal Data from the following sources:

- Another individual at your organization who may provide us with your personal information, which may include Personal Data and special categories of Personal Data, to the extent you consent to providing it and sharing it, for the purposes of obtaining services and assessing our goals related to encouraging diversity within our vendors;

- Platforms to manage code check-ins and pull requests. If you participate in an open-source or community development project, we may associate your code repository username with your community account so we can inform you of program changes that are important to your participation or relate to additional security requirements; and

- Only where necessary for security purposes, we may collect information that is publicly available online (such as accessible through search engines or public social media sites), as well as images, physical descriptions and other pertinent information necessary to address a credible security threat to our employees, events or premises.

 

 

Use and Disclosure (“Sale”) of Personal Information

We may have "sold" (as that term is defined in the CCPA) Personal Information in the following categories from consumers within the last twelve (12) months. Please note that the CCPA uses an expanded definition of the term, in which "sell" means: 

 

"Selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for valuable consideration; or (B) sharing orally, in writing, or by electronic or other means, a consumer's personal information with a third party, whether for valuable consideration or for no consideration, for the third party's commercial purposes." 

 

When we disclose that we may have sold Personal Information, it means that we may have received some kind of benefit to our EmailElement in return for sharing Personal Information but not necessarily received any money in exchange. 

 

The categories below are those defined in the CCPA. This does not mean that all examples of that category of Personal Information were in fact "sold" but reflects our good faith belief to the best of our knowledge that some of that information may have been shared for value in return. We will update this disclosure from time to time as appropriate. 

 

In response to a verified consumer request for categories of Personal Information "sold," we will investigate and provide an individualized response to the consumer and will not merely refer the consumer to our general practices outlined in this Privacy Policy unless our response would be the same for all consumers and this Privacy Policy discloses all the information that is otherwise required for the response to such a consumer request. 

 

Category: 

• Identifiers. 

• Personal information categories listed in the California Customer Records statute. 

• Protected classification characteristics under California or federal law. 

• Commercial information. 

• Internet or other similar network activity. 

• Geolocation data. 

• Sensory data. 

• Professional or employment-related information. 

• Non-public education information. 

• Inferences drawn from other personal information. 

 

Use of Personal Information for Business or Commercial Purposes

We may use or disclose Personal Information we collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples. The examples provided are illustrative and not intended to be exhaustive. 

 

(a) Auditing Interactions with Consumers. For example: monitoring traffic to our Websites, counting ad impressions, and auditing legal and regulatory compliance. 

 

(b) Security. For example, maintaining the safety, security, and integrity of our Website, products and Services, databases and other technology assets and our business, including preventing fraud, detecting security breaches and prosecuting violators, and responding to law enforcement requests and meeting requirements of applicable law, court order, or governmental regulations. 

 

(c) Debugging/Repair. For example, identifying and repairing errors in our Websites' functionality. 

 

(d) Certain Short-term Uses. For example, ad customization that does not involve or contribute to profiling. 

 

(e) Performing Services. For example, creating, maintaining, customizing and securing your account with us, processing your purchases, transactions, and payments, hosting our Websites, fulfilling subscription orders, managing databases, performing analyses, billing, and marketing services such as managing promotions and contests. 

 

(f) Internal Research for Tech Development. For example, testing, research, analysis, and product development, including to develop and improve our Website, products, and Services. 

 

(g) Developing, Quality and Safety Maintenance and Verification. For example, developing and optimizing the performance of Services, improving, upgrading or enhancing our products, Services or Websites, and verifying the quality or safety of our Websites or Services. 

 

(h) Other Commercial Purposes. For example, as described to you when collecting your Personal Information such as for promotions or contests, sending communications, providing personalized interactions, managing our user accounts, preparing internal reports, maintaining our security, aggregating data, or to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which Personal Information we hold is among the assets transferred. 

 

If we decide to collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes we will update this Privacy Policy. 

 

In response to a verified consumer request to know what Personal Information was collected or sold, we will investigate and provide an individualized response to the consumer, which will include the business or commercial purpose for collecting and/or sharing that information. We will not merely refer the consumer to our general practices outlined in this Privacy Policy unless our response would be the same for all consumers and this Privacy Policy discloses all the information that is otherwise required for the response to such a consumer request. 

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Disclosing Personal Information to Other Parties

We may disclose your Personal Information to the following categories of other parties for a business purpose or commercial purpose, as those terms are defined in the CCPA:

 

• Our affiliates

• Service providers

• Advertisers, advertising technology companies, analytics companies and other third parties with whom we have business relationships

• Government regulators

• Our legal advisors and parties involved in a legal process

• To an entity involved in the sale of our business

• Third parties to whom you or your agents authorize us to disclose your Personal Information in connection with products or Services we provide to you

 

In order to provide advertisements and content that are more relevant to you, we and our advertising and content providers may collect Personal Information when you use our Websites (such as the IP address of your device, the identifier on your mobile device, or cookies stored on your device), and may share the information we collect with third parties.

 

Your CCPA Privacy Rights and Choices

The CCPA provides California residents with specific rights regarding their Personal Information as described below.

 

(a) Right to Know about Personal Information Collected or "Sold"

 

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. After we receive and confirm your verifiable consumer request, we will disclose to you within the time required by the CCPA, the relevant information, which may include:

 

• The categories of Personal Information we collected about you.

• The categories of sources for the Personal Information we collected about you.

• Our business or commercial purpose for collecting or selling that Personal Information.

• The categories of third parties with whom we share that Personal Information.

• The specific pieces of Personal Information we collected about you (also called a data portability request).

• If we sold your Personal Information, or disclosed your Personal Information for a business purpose, two separate lists disclosing:

1. sales, identifying the Personal Information categories that each category of recipient purchased; and

2. disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

 

(b) Right to Request Deletion of Personal Information

 

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions, including if we need the Personal Information for a reason related to our business, such as:

 

1. providing goods or Services to you;

2. detecting and resolving issues related to security or functionality;

3. complying with legal obligations;

4. conducting research in the public interest;

5. exercising free speech or ensuring another’s exercise of free speech; or

6. using the information for internal purposes that a consumer might reasonably expect.

 

After we receive and confirm your verifiable consumer request, we will delete your Personal Information from our records within the time period required by the CCPA, unless an exception applies.

 

Exercising Your Rights

To exercise the rights described above, please submit a verifiable consumer request to our team at support@emailelement.com.

 

You may only make a verifiable consumer request for access or data portability twice within a 12-month period.

 

The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: providing your email and phone verification, known customer information, and/or account sign-up authentication or other information needed to verify your identity depending on the sensitivity of the Personal Information in question.

 

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

 

Response Timing and Format

We use good faith efforts to respond to a verifiable consumer request within forty-five (45) days after its receipt. If we need more time (up to 90 days), we will inform you of the reason and the needed extension period in writing.

 

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by email.

 

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. If we cannot comply with any portion of a request, the response we provide will also explain why, if applicable. For data portability requests, we will select a commercially reasonable format to provide your Personal Information that is commonly useable and should allow you to transmit the information from one entity to another entity without hindrance, but we do not guarantee that all formats are useable in all media. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

 

Non-Discrimination for the Exercise of CCPA Privacy Rights

We will not discriminate against you for exercising any of your CCPA rights. In particular, we will not:

 

• Deny you goods or services

• Charge you different prices for goods or services, whether through denying benefits or imposing penalties

• Provide you with a different level or quality of goods or services

• Threaten you with any of the above

 

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

 

We currently do not offer any financial incentive, benefit, or price differences in return for the disclosure, deletion, or sale of Personal Information. However, in general, our business model is based on providing a certain amount of monthly free content to readers, after which we may require that additional content access must be paid for. On some of our Websites and apps, this content may be paid for either through the delivery of advertisements, or through subscriptions. On those Websites and apps, consumers who use ad-blocking technology will be notified of the option to turn off the ad blocking or to pay for a subscription to access the content. On some other Websites and apps, content must be paid for after a certain number of monthly free articles, whether advertising is present or not.

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Do Not Sell My Personal Information

The CCPA requires businesses to provide a web page where consumers can opt out of the ''sale" of their Personal Information. The link to our Privacy web form is located here.

 

In addition, you may opt out of certain interest-based advertising by using the following resources:

 

(a) You may opt-out of tracking and receiving tailored advertisements on your mobile device by some mobile advertising companies and other similar entities by downloading the App Choices app at www.aboutads.info/appchoices.

 

(b) You may opt-out of receiving permissible targeted advertisements by using the NAI Opt-out tool available at optout.networkadvertising.org or visiting About Ads.

 

(c) You may opt-out of having your activity on our Websites and Services made available to coo Analytics by installing the Google Analytics opt-out add-on for your web browser by visiting: tools.google.com/dlpage/gaoptout for your web browser.

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What do we use your information for?

EmailElement collects a variety of information for many different purposes that are related to the use and sale of our products. These purposes include product interest and purchasing trends, credit information, payment information, contact information, usage information as it relates to our products, service requirements. We do this to develop a good understanding of your needs, analyze those needs and respond to those needs. This is done to identify products and services offered by our EmailElement, affiliates or by other companies that we believe could be of interest to you. When doing so, we may offer these products or services to you for your purchasing consideration.

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Further to the above, any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

• Perform internal operations necessary to provide our services, including to troubleshoot software bugs and operational problems, to conduct data analysis, testing, and research, and to monitor and analyze usage and activity trends.

• Verify your identity

• To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other EmailElement for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a promotion, survey or other site feature

• To send periodic emails.  The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional EmailElement news, updates, related product or service information, etc.

• Legal proceedings and requirements. We may use the information we collect to investigate or address claims or disputes relating to your use of EmailElement services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.

 

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. Protecting the security of your personal information is very important to us. Please refer to our Data Processing Addendum here for information related to data protection, retention, deletion, etc. (included in each service agreement and incorporated herein).

 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. All transactions are processed through a third party via SSL API. We do not store date OF ANY KIND on this website with exception to the fields noted herein.

 

Do we use Cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. 

 

We use cookies to authenticate users, help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Session data is used to help us remember and process the items in your shopping cart and fetch your customer data from third party API. It expires and is destroyed after 1 hour based on inactive use OR is destroyed at log out. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify cookies. If you turn off cookies, some of the features that make your site experience more efficient may not function properly.

 

Google’s advertising requirements can be summed by Google’s Advertising Principles. They are put in place to provide a positive experience for users. (https://support.google.com/adwordspolicy/answer/1316548?hl=en)

 

California Do Not Track Disclosures

We do not currently respond to browser Do Not Track signals or other browser or device based mechanisms that provide a method to opt out of the collection of information across the networks of websites and online services in which we participate. Unless and until the law requires us to respond to browser Do Not Track signals, we will not respond to those signals as an opt out, but if we do so in the future, we will describe how we do so here. However, we do provide consumers with the ability to manage their cookie choices. For more information on Do Not Track, please visit allaboutdnt.com.

 

Third-party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Fair Information Practices Principles

The Fair Information Practices Principles (FIPP) form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protect laws around the globe. Understanding the FIPP and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with FIPP we will take the following responsive action, should a data breach occur: we will notify you via email within 7 days.

 

Can-Spam Act

The Can-Spam Act is a law that sets the rules for commercial email, established requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. To be in accordance with Can Spam, we agree to the following: not use false or misleading subjects or email addresses, identify the message as an advertisement in some reasonable way, include the physical address of our business or site headquarters, monitor third-party email marketing services for compliance, if one is used, honor opt-out/unsubscribe requests quickly, and allow users to unsubscribe by using the link at the bottom of each email. 

 

Business Transfers

In the event EmailElement goes through a business transition or transfer, our users’ personal information may be part of the assets transferred. You acknowledge that such transfers may occur, and that any acquirer of EmailElement or its assets may continue to use your personal information as set forth in this Privacy Policy.

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California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

 

Children's Online Privacy Protection Act Compliance

This Website is not intended for use by children under the age of 13. In addition, we do not knowingly collect information from children under the age of 16, although certain third party sites that we link to may do so. These third-party sites have their own terms of use and privacy policies and we encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide information on our Websites without their permission.

 

Involvement of parents: In accordance with the provisions of the Children’s Online Privacy Act, in the event that we do begin collecting any Personal Information or data from children under the age of 13, we will notify parents first, and will seek parental or guardian consent to collect, use and/or disclose certain Personal Information from children under the age of 13. A parent may review and have deleted their child’s Personal Information and may refuse to permit further collection or use of their child’s information by contacting us as noted at the end of this Privacy Policy. Parents may consent to our collection and use of their child’s Personal Information without consenting to the disclosure of that information to others.

 

If you have reason to believe that a child under the age of 16 has provided Personal Information to us through a Website without the appropriate consent, please contact us as provided in the Contact Us section below with sufficient detail to enable us to delete that information from our databases.

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California and Nevada Resident Rights

California residents’ rights. If you reside in California and are not a job applicant, employee, or employee of another company interacting with us in your job role, you have the right to request what information we collect, use, and disclose. You also have the right to request that we delete your information. The easiest mechanism is to log in to your account and delete your account using the option available on your Settings page. To make a request through our support team, you can contact us here. For requests submitted through our support team, we may need to take additional steps to verify you are the owner of the account, including confirming certain account information and ownership of the email address linked to the account. We will not discriminate against you because you have exercised any of your privacy rights under the California Consumer Privacy Act. You can designate an agent to make a request by having them execute a notarized power of attorney to act on your behalf.

 

Sales of personal information. Under California law, we are required to tell California residents if we “sell” information as that term is defined by applicable law. “Sell” means to share personal information with a third party for monetary or other valuable consideration. California residents, we do not sell your personal information based on our understanding of that term. We also have disclosure obligations in Nevada. We do not exchange Nevada residents’ personal information for money with anyone so they may license or sell the personal information to additional parties. We do not sell personal information of minors under the age of 16. Nevada residents may opt out of the future sale of their information to a third party so that they may license or sell information by filling out this form   .

 

Special Information for EU Users

Beginning May 25, 2018, the processing of personal data of users in the European Union is subject to the EU General Data Protection Regulation (“GDPR”).

 

This section summarizes EmailElement grounds for processing personal information under the GDPR, and the rights of EU users as relates to EmailElement handling of personal information.

 

EU User Rights

If you are an EmailElement user in the EU, you have the following rights with respect to EmailElement handling of your personal information. To exercise these rights, please see below or submit your request here.

 

Users outside the EU may also request explanation, correction, deletion or copies of their personal data here.

1. Explanation and copies of your data

   • You have the right to request an explanation of the information that EmailElement has about you and how EmailElement uses that information.

   • You also have the right to receive a copy of the information that EmailElement  collects about you if collected on the basis of consent or because EmailElement requires the information to provide the services that you request.

2. Correction

   • If EmailElement has information about you that you believe is inaccurate, you have the right to request correction of your information. Please see the section titled “Explanation, Copies and Correction” below for more information on correcting, or requesting correction of, your information.

3.  Deletion

   • Users may request deletion of their accounts at any time. Users may request deletion through the Privacy Settings menu on the website. We may retain certain information about you as required by law and for legitimate business purposes permitted by law.

   • Please see the “Information Retention & Deletion” section above for more information regarding EmailElement 's retention and deletion practices.

4. Objections and complaints

   • Users in the EU have the right to object to EmailElement 's processing of personal data, including for marketing purposes based on profiling and/or automated decision making. EmailElement may continue to process your information notwithstanding the objection to the extent permitted under GDPR.

   • European users also have several rights under the General Data Protection Regulation in certain circumstances, including the right to access, update and remove your personal data, object to particular processing, or file a complaint with our privacy team or a supervisory authority. You can contact the GDPR directly for more details.

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Grounds for Processing

The GDPR requires that companies processing the personal data of EU users do so on the basis of specific legal grounds. As described below, EmailElement processes the information of EU users based on one or more of the grounds specified under the GDPR:

1. The processing is necessary to provide the services and features you request

   • EmailElement must collect and use certain information in order to provide its services. This includes:

     • User profile information that is necessary to establish and maintain your account, including to verify your identity; enable communications you’re your orders and accounts; and to enable you to make payments or receive earnings.

     • Transaction information, which is necessary to generate and maintain in connection with your use of EmailElement services.

2. The processing is necessary to protect the vital interests of our users or of others

   • EmailElement may process personal information, including disclosing data with law enforcement authorities in case of threats to the safety of users or of others.

3. The processing is necessary for EmailElement legitimate interests

   • EmailElement collects and uses personal information to the extent necessary for its legitimate interests. This includes collecting and using information:

     • To maintain and enhance our users' safety and security.

     • To prevent, detect and combat fraud in connection with the use of our services.

     • To inform law enforcement officials regarding criminal acts or threats to public safety.

     • To provide customer support.

     • To optimize our service and develop new services.

     • For research and analytical purposes. This includes, for example, analyzing usage trends to improve the user experience and enhance the safety and security of our services.

     • For direct marketing purposes. This includes, for example, analyzing data to identify trends and tailor marketing messages to user needs.

     • To enforce EmailElement Terms of Use.

4. The processing is necessary for the legitimate interests of other persons or parties

   • EmailElement collects and uses personal information to the extent necessary for the interests of other persons or the general public. This includes sharing information in connection with legal or insurance claims, to protect the rights and safety of others.

   • EmailElement may also process personal information when necessary in regards to a substantial public interest, on the basis of applicable laws.

5. The processing is necessary to fulfill EmailElement legal obligations

   • EmailElement is subject to legal requirements in the jurisdictions in which it operates that require us to collect, process, disclose and retain your personal data.

   • EmailElement may also share information with law enforcement, or requests by third parties pursuant to legal processes.

6. Consent

   • EmailElement may collect and use your information on the basis of your consent. You may revoke your consent at any time. If you revoke your consent, you will not be able to use any service or feature that requires collection or use of the information we collected or used on the basis of consent.

   • EmailElement relies on consent in connection with data collections or uses that are necessary to enhance the user experience, to enable optional services or features, or to communicate with you.

   • Please see the Choice & Transparency section below for further information about these data collections and uses and how to opt in or out of them.

   • EmailElement may also collect personal information about you through voluntary surveys. Your responses to such surveys are collected on the basis of consent, and will be deleted once no longer necessary for the purposes collected.

 

Choice and Transparency

EmailElement provides means for you to see and control the information that EmailElement collects. You may also request that EmailElement provide you with explanation, copies or correction of your data.

 

Explanations, Copies and Correction

You may request that EmailElement:

• Provide a detailed explanation regarding the information EmailElement has collected about you and how it uses that information.

• Receive a copy of the information EmailElement has collected about you.

• Request correction of any inaccurate information that EmailElement has about you.

• You can make these requests by contacting EmailElement here.

 

Marketing Opt-Outs

You may opt out of receiving promotional emails from EmailElement here. You may also opt out of receiving emails and other messages from EmailElement by following the instructions in those messages. Please note that if you opt out, we may still send you non-promotional messages.

 

Your Consent

By using our site, you consent to our web site privacy policy. If we decide to change our privacy policy, we will post those changes on this page.

 

Policy Updates

We may occasionally update this policy. If we make significant changes, we will notify you of the changes through email. To the extent permitted under applicable law, by using our services after such notice, you consent to our updates to this policy. We encourage you to periodically review this policy for the latest information on our privacy practices. We will also make prior versions of our privacy policies available for review.

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Contacting Us

​If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information described herein, your choices and rights regarding such use, or you wish to exercise your rights under California law, please contact us as provided below:

 

Questions regarding this privacy policy? Please see our contact information below.

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To fill out a Data Information or Deletion Request, Do Not Sell My Personal Information, click here.